Every customer is different, some like phone calls whilst others like Zoom or Teams calls. The majority of our clients both existing and new ones love the fact that they can just pop in and see us at anytime. Most web companies tend to be tucked away above shops or in larger  office blocks. We wanted to be customer facing just like our website is on the internet.

Though we are based in Poole, Dorset we do get customers from further afield and what better way to spend a day than to visit your web company and then spend the rest of the day on Poole Quay watching the day go buy or visiting one of our world class beaches. Either way that’s the benefit of having us as your web partner based in Poole.

Absolutely, we encourage all of our customers to come and see us for a coffee and a chat. We love nothing more than to understand your business website requirements in a relaxed environment. With Dorset being a popular destination for tourism we also get a lot of passing trade, especially in the summer. Walk in customers are always welcome in our web design shop.

It all starts with a coffee or Tea. We meet with all of our customers, sometimes remotely but most of the times in our Dorset based web shop. The first meeting is all about finding out what the customer wants along with understanding the requirements and their business.

We are always asked, what is the process. We initially go through an onboarding stage which includes setting our customers up on our internal systems. From CRM through to accounting, this part is very important to get right. Once this has been completed, we can then move onto the initial web design stage.

When we build a website it goes through an initial design stage which goes in an iterative process until the customer is happy with the design. At this point we move onto the development for the rest of the website. Throughout the entire process we communicate with our customers.

There are a number of elements that make up a website. These are web design, web development, web content and the final website audit. We look after the web design and web development but the content normally comes from the customer either from an existing website or new content is provided to us. The final website audit is absolutely on us and is carried out on every website we go live with.

Once we have completed the development and all content has been populated we move onto the go live stage. As part of the go live process, we carry out a full website audit. This includes ensuring that the website speed is up to a good standard at minimum. We also make sure that the website is mobile friendly for every element on the website itself. This is for mobile phone screen size through to full PC screen.

The final part of our go live process is to ensure that all of the pages are indexed by Google. For this process we use WordPress Yoast plugin to generate the site map for the website and we then submit this site map to Google manually. Google would pick up your site naturally over time, this process simply forces Google to look at your website as soon as possible to index the pages.

Nothing is standard about what we do, each website is designed to our client design remits or we can design from scratch. Includes multiple pages, built on WordPress which is the number one content management system used world wide. Benefit from a modern looking website without the cost.

£475 +vat

Everything that is included in our standard service but can include additional functionality that you require to run your business. We can development additional elements such as a booking system and dynamic forms. These can then be linked into your internal systems such as CRM and members area.

£850 +vat

We provide this service on a full consultative approach in terms of a web presence solution. This can include customer journey flows through to full colours, branding and video content. Website will be built in an SEO friendly process including content to improve SEO prior to the site going live.

£POA +vat

There are many factors that make up an e-commerce website but at the heart of it an e-commerce site is made up of a shop, categories and products. Our standard e-commerce service is specifically aimed at those clients who require a commerce solution which will be built as a framework for them to add categories and products themselves.

£1250 +vat

Everything included in the standard offering but for clients who require next level commerce which includes but not limited to data entry, import/export, data mining services from existing website. We can also include integrations with accounts, store channels such as Amazon, eBay and Autotrader as well as internal stock control and full ERP systems.

£2,750 +vat

We provide full consultative service in terms of a project based website solution, including customer journey flows, colour schemes and video content. Customer journey flows will be incorporated into the site design prior to its launch. This service can include all product optimisation ready for SEO related services.

£POA +vat

Fixed monthly cost which allows our customers to budget this in to their business. This includes all technical support and changes to the website depending on what fixed cost is agreed. Hosting and SSL security certification are also included.

Ad-Hoc support can be provided, but as with all of our services we like to be fully transparent with how we work. With Ad-Hoc support we will provide technical support for the website and changes to the website on an as and when we can get to it basis, dependent on our contracted customer demands at that time.

£45 +vat per hour (Minimum 1 hour)

£99 +vat per year hosting

£99 +vat per year SSL Certificate